a bit ABOUT susan
I thrive in the spaces between creative exploration and interactive technology.
WHAT I DO
I have been leading platform training and in-house web design for YPO since 2011 and support teams with customer-facing content on Sitecore CMS.
I am the sole designer and expert developer for the company’s WalkMe Adoption platform.
I am also one of YPO’s few expert-level event management platform designers. I independently developed the first mobile event templates beyond the native abilities of Cvent EMS software.
WHAT I TEACH
I teach digital technology by focusing on minimizing the cognitive load required to achieve specific goals.
I design visual information that taps into the principles of Multimedia Learning: visual, auditory and pattern recognition.
I have been successfully teaching people to use enterprise software since 2003.
∽ ALWAYS FOSTER CREATIVITY ∽
Find your intrinsic motivation, then explore a problem from a fresh perspective. Understanding the relationship between creative and critical thinking means you must have the courage to entertain novel and often unconventional solutions that dismantle group-think.